1win KYC & AML Policy

1win maintains a strict Know Your Customer (KYC) and Anti-Money Laundering (AML) policy as part of its commitment to operating a safe and legally compliant platform for users in India. These measures are designed to verify the identity of each account holder, prevent fraudulent activity, and ensure that the platform is not misused for financial crime or terrorism financing. Adherence to these standards protects the integrity of the platform and upholds the rights and safety of every registered user.

Purpose of KYC & AML

1win applies KYC and AML procedures to confirm the identity of users, detect potential fraud, and prevent financial crime from occurring through its platform. These measures are central to maintaining a trustworthy and compliant environment for all users.

Key guarantees provided through this framework include:

  • Fair play for all registered users, regardless of account size or activity level
  • Protection of user safety and personal data at every stage of interaction
  • Full transparency in how identity checks and transaction monitoring are conducted
  • Compliance with applicable regulatory requirements and reporting obligations
  • A secure environment that supports responsible gaming practices

KYC Requirements

Every new user registering on the platform is required to complete an ID verification process before accessing certain features or processing withdrawals. Document submission may be requested at any stage of the account lifecycle, including during routine account protection reviews.

The following categories of documents may be requested:

  • A valid government-issued photo identification document confirming the user’s identity
  • Proof of current residential address, such as a recent utility bill or official correspondence
  • Confirmation of ownership over any payment method linked to the account
  • Additional supporting documents if enhanced due diligence is triggered by account activity

AML Measures

1win implements a structured set of security measures to prevent money laundering, terrorism financing, and any other form of illegal financial activity conducted through the platform. These controls apply to all accounts and are reviewed and updated on a regular basis.

The AML framework includes the following controls:

  • Continuous transaction monitoring to detect irregular or high-risk patterns of account activity
  • Automated detection rules that flag transactions meeting predefined risk criteria
  • Enhanced due diligence procedures applied when suspicious activity or high-risk indicators are identified
  • Manual reviews of large or unusual transfers that fall outside expected user behaviour
  • Risk scoring assigned to accounts based on usage patterns, geography, and transaction history
  • Screening of users against international sanctions lists and Politically Exposed Persons (PEP) databases
  • Reporting to competent authorities in accordance with applicable legal and reporting obligations

Prohibited Activities

Certain actions are strictly prohibited on the platform in order to uphold the integrity of KYC and AML compliance standards. Users found to be in violation of these restrictions will be subject to enforcement measures.

The following activities are not permitted:

  • Creating or operating multiple accounts, including accounts registered under different identities
  • Submitting forged, altered, or stolen documents during the document submission or verification process
  • Engaging in any conduct intended to launder funds or obscure the origin of assets
  • Manipulating platform systems, including betting patterns designed to exploit compliance gaps
  • Sharing, selling, or transferring account access to any third party
  • Using payment instruments that do not belong to the registered account holder
  • Providing false or misleading information about personal identity or the source of funds

Consequences of Non-Compliance

Any breach of KYC or AML obligations will result in immediate enforcement action by the platform, proportionate to the nature and severity of the violation. Users who fail to meet the required standards may face temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings derived from non-compliant behaviour, and reporting to competent regulatory or law enforcement authorities where applicable.

User Responsibilities

Each account holder is required to provide accurate, complete, and up-to-date personal data at the time of registration and throughout the duration of their account. Users must complete the ID verification process within the timeframe specified by the platform and respond promptly to any requests for additional document submission or clarification. Only payment methods registered in the account holder’s own name may be used for deposits or withdrawals. Users are also responsible for notifying the platform if they become aware of any unauthorised access to their account or any suspicious activity that may indicate a security breach. Maintaining accurate personal data ensures that account protection measures can function correctly and that the user remains in good standing.

Fair Play and Transparency

1win is committed to maintaining a platform environment where fair play and transparency serve as the foundation for all user interactions and compliance operations. These principles guide how security measures are designed, applied, and communicated to users.

The platform upholds the following principles:

  • Full compliance with applicable KYC and AML standards across all user accounts
  • Confidentiality and responsible handling of personal data in line with applicable data protection requirements
  • Ongoing transaction monitoring to detect and respond to suspicious activity in a timely manner
  • Active prevention of manipulation, collusion, and any form of unfair behaviour on the platform
  • Dedicated user support to assist account holders on matters relating to identity checks and user safety
  • Shared responsibility between the platform and its users in maintaining a secure environment
  • Equal application of compliance rules and conditions for all registered users, without exception

Updated: